29 February 2024

TiAuto Investments Revs Up Customer Service with Clickatell Chat Commerce on WhatsApp

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Tiger Wheel & Tyre, South Africa's leading tyre and wheel retailer, empowers Gauteng customers with instant pricing, promotions, and agent chat directly through WhatsApp 

Johannesburg, South Africa and Redwood City, Calif., Feb 29, 2024 – TiAuto Investments, the home of the best-loved automotive brands and the driving force behind leading retail, wholesale, - and wheel repair brands in Southern Africa, and Clickatell, the Chat Commerce leader, today announces that they have launched an official WhatsApp channel for Tiger Wheel & Tyre’s stores in Gauteng. 

 The launch of this WhatsApp channel improves customer service and accessibility. By simply sending ‘Hi’ to +27 82 866 5761, Tiger Wheel & Tyre customers in Gauteng can conveniently request a call back, chat with a live agent, obtain pricing, explore promotions, and find their nearest store, all in the familiar WhatsApp channel.  

Farishta Singh, TiAuto Investments Group Marketing Executive: "Clickatell's Chat Commerce solution makes it easier for our customers to find what they need, anytime, anywhere. Now finding vital information about pricing, promotions and product availability for wheels, tyres, batteries and accessories is just a message away. We are very excited about this launch announcement. This launch is just the beginning, and we plan to expand to other provinces soon." 

"Consumers crave convenient and personalised interactions with brands. Clickatell's Chat Commerce empowers Tiger Wheel & Tyre to deliver exceptional service through the power of WhatsApp,” said Werner Lindemann, SVP Global Sales at Clickatell. 

As the demand for personalized and efficient communication continues to rise, TiAuto Investments is always dedicated to delivering exceptional service and support to its valued clients across Gauteng and beyond.  

About TiAuto Investments

TiAuto Investments – The home of the best loved Automotive Brands and the driving force behind leading Retail, Wholesale, Part Worn Tyre and Wheel Repair brands in Southern Africa. We have complete mobility solutions from quality products, fitment expertise and value-added services to help empower your journey wherever it takes you. 

About Clickatell

We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers can now connect with brands to find goods and services, make purchases, track orders, and resolve issues with a simple text or chat. No need for cash, phone calls, in-person interactions, or apps. Founded in 2000 with now over 10,000 customers, Clickatell is powering the digital commerce transformation. Clickatell is headquartered in Silicon Valley, CA and has offices in Canada, South Africa, and Nigeria (www.clickatell.com).

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