The perfect channel for convenient customer comms and service delivery
WhatsApp is the most convenient way for MNOs, ISPs, and other telecoms providers to stay connected with their customers. Deliver real-time engagement coupled with deep integration to business systems to enable sophisticated user journeys and rich, effective automation.
Engagement
Redefine customer engagement through relevant, personalized, timely communication, delivering rich services in a familiar channel.
Convenience
Offer convenient digital experiences via an intuitive interface, improving customer satisfaction and streamlining business processes.
Support
Provide meaningful 24/7 troubleshooting & customer support – either through self-service, or with help from live agents in real-time.
SCAN TO EXPERIENCE
See Clickatell in Action
Scan the QR code to launch a live demo on WhatsApp and see how we're transforming telecommunications.
Chat Commerce enables telecom providers to engage customers in ways that are:
Personalized
Enable meaningful customer communication, personalized and tailored to individual customer preferences, and see improvements in customer engagement.
Interactive
Two-way conversations allow customers to ask questions, request information, view and manage their contracts, and even make seamless purchases.
Secure
Our platform is compliant with global security and privacy regulations to enable rich experiences while keeping your business and your customers safe.
Automated
Simplify many processes that previously required manual intervention. Deep integration to the business back-end helps streamline operations and reduce costs.
Blog
Transforming Telecoms with Customer Experience
See how the telecommunication industry is harnessing the power of mobile messaging to increase brand affinity, foster loyalty, and drive repeat business.
Blog
Why the Telecom Industry Needs Clickatell and the Power of Smart Chat Solutions
The telecommunication industry is transforming to meet the demands of today’s digital-savvy customers. Clickatell’s smart chat solutions offers MNOs, ISPs and other other telecom providers a competitive edge. This blog explores how Clickatell enables them to thrive in an evolving industry.
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More to explore
See how to best approach this powerful medium for engaging and transacting with mobile-first customers.
