Welcome to Clickatell

The Global Leader in Chat Commerce

With more than 20 years of innovation, from messaging to customer engagement to chat, Clickatell gives consumers the power to transact with brands anytime, anywhere.

CHAT COMMERCE FOR LOYALTY

Clickatell x Pick n Pay

See how our Platform helps this innovative retailer deliver their loyalty program, through the convenience of WhatsApp.

Artificial Intelligence

Introducing Clickatell AI

Transform messaging interactions into intelligent, personalized conversations. Deliver brand experiences that delight and convert.

THE CLICKATELL PLATFORM

Connect, interact and transact with your customers with ease

Serve the customer, anywhere, at any time, by delivering your products and services in mobile messaging channels they love and use every day.

Connect, interact and transact with your customers at scale

Deliver engaging, contextually-relevant messaging, customer support and rich digital commerce experiences with Clickatell’s Chat Commerce Platform.

Connect

Connect

Connect is trusted by businesses worldwide to reach their customers quickly and reliably with mobile messaging.

Connect

Interact

Interact

Experience the power of automated messaging and live agent support on mobile channels to create deep engagement with your customers.

Interact

Transact

Transact

With Transact, businesses can easily accept secure payments in messaging channels, without the need for any coding.

Transact

Improve customer experience and drive revenue with chat commerce

Advance and personalize the customer experience. Deliver higher customer satisfaction and retention, increased sales, improved business efficiencies, and reduced operating costs with our chat platform.

Drive more revenue with Chat Commerce

Create personalized interactions with your customers at scale. Engage with your customers through messaging, automation, live agent interactions and payments, all through one unified experience.

Clickatell - Product UI
We lead the transformation of digital commerce and customer engagement through mobile.
As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat.
Enhance customer experience and build loyalty.
Realize the convenience of chat commerce, enabling your company to drive additional consumer touch points, establish impactful relationships with your clients, and facilitate seamless transactions that provide tremendous value for all.
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Interact with customers where they are

Chat apps and text messaging are used every day by everyone.

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Enhance convenient service and support

Be there when your customer needs you.

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Build customer trust

We’ll help you get there. Drive up your NPS score.

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Enable chat commerce

Financial transactions can happen right in the chat.

Powering chat commerce for forward-thinking global brands.

Great customer experience is a win for businesses and customers. A business’s ability to connect and transact directly on a messaging platform adds great value for both customers and brands. 15000+ clients and 1750 organizations trust Clickatell worldwide.

Customer Success

Dischem  logo
Imperial logo
FlySafair logo
Telkom logo
Web Africa logo

Press Release

Dis-Chem Chooses Clickatell’s Chat Commerce Platform to Serve Millions of Customers Over WhatsApp

Dis-Chem rolls out new WhatsApp chat channel delivering self-help services and loyalty program management over chat.

Read Press Release
Dischem  logo

Clickatell has made the road to bringing our customers a fast, affordable, reliable, and better connection so much easier. Since partnering with Clickatell we have grown in leaps and bounds.

LATEST CONTENT

More to explore

See how to best approach this powerful medium for engaging and transacting with mobile-first customers.

Step into the future of business messaging.

SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.

Clickatell is committed to the highest levels of security compliance.
We are certified and/or compliant with the following standards: