Messaging and Chat Use Case Guide for Retail

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Did you know that nearly 80% of consumers prefer to receive retail and ecommerce offers through text? 

Advanced business text messaging is becoming a pivotal marketing tool and communication channel for successful retail and ecommerce businesses of all sizes. Because of this, retail businesses are sure to see positive results when adopting messaging and Chat Commerce as their key communication tactic.  

Now is the time to start implementing these innovative and modern ways of doing business! 

Discover the essentials of a successful retail and ecommerce customer journey in this retail use case guide. Explore the benefits of better engagement and learn about proven tactics that you can start implementing today to better engage with your customers from discovery to checkout… And beyond. 

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SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.