Clickatell Resources

SMS is much more than just sending a text message. It’s a way to engage with customers and keep them in the loop every day, wherever they might be. Our eBook shows more than 50 SMS use cases for retailers, from promotions and sales to order tracking and loyalty programs. In this guide, you’ll discover how SMS is being used by top-performing retailers to delight their customers. Whatever your retail category, our examples will spark your imagination and give you practical ways to broaden your strategy to include the most popular channel of all – mobile messaging.

Consumers have spoken - they want messaging and chat for retail. We surveyed consumers of all ages to understand how they want to interact with their favorite retail brands. Our latest infographic unpacks these insights to reveal that mobile messaging is the preferred consumer channel in the emerging next wave of digital commerce.

Did you know that nearly 80% of consumers prefer to receive retail and ecommerce offers through text? Advanced business text messaging is becoming a pivotal marketing tool and communication channel for successful retail and ecommerce businesses of all sizes. Because of this, retail businesses are sure to see positive results when adopting messaging and Chat Commerce as their key communication tactic. Now is the time to start implementing these innovative and modern ways of doing business! Discover the essentials of a successful retail and ecommerce customer journey in this retail use case guide. Explore the benefits of better engagement and learn about proven tactics that you can start implementing today to better engage with your customers from discovery to checkout… And beyond.

Look through the eyes of a consumer to see what happens when you allow the power of messaging and Chat to bolster your brand experience.

Download this guide for: An overview of three emerging trends in the mobile space: location-based advertising, memorable in-store experience, and life-cycle management Examples of how innovative retailers are transforming the shopping experience through mobile How Clickatell can help you set up the right tools to harness the power of mobile Download this guide now if you're ready to add an effective mobile strategy to your retail marketing plan.