Chat Commerce Trends Report: Retail

Consumers have spoken - they want messaging and chat for retail.

We surveyed consumers of all ages to understand how they want to interact with their favorite retail brands. Our latest infographic unpacks these insights to reveal that mobile messaging is the preferred consumer channel in the emerging next wave of digital commerce.

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Step into the future of business messaging.

SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.