Transact

Drive revenue with mobile messaging

Deliver complete commerce experiences​ directly in the chat channels your​ customers love and use every day.​

Drive revenue with mobile messaging

Customer delight at every stage of the buyer journey

The Transact package brings together marketing, payments, improved operations, and post-sales service, adding to the rich features in the Connect and Interact packages, and making it possible to create complete commerce experiences for customers in messaging channels.

Pre-Purchase

Pre-Purchase

Make your campaigning more effective and customer-centric. Reach customers with personalized marketing that showcases products and services based on shopping history, delivered directly in the message thread.

Purchase

Purchase

Making a purchase has never been easier. Customers can browse, add to their cart, and check out, all from their favorite mobile messaging app. Customers can store payment details quick one-tap checkout on future transactions.

Post-Purchase

Post-Purchase

Keep customers informed real-time about the status of their order. To check CSAT, ask for reviews, provide relevant offers, or resolve issues, even giving the customer to transfer their thread to a live customer service agent.

Key Features and Services

Easily integrate with your 3rd party tech
Easily integrate with your 3rd party tech

Integrations to CRM and OMS platforms enable personalized, targeted experiences, while streamlining order tracking, inventory management, and fulfilment.

Enable Secure, Frictionless Payments
Enable Secure, Frictionless Payments

Clickatell’s PCI-compliant global payment gateway features account authentication and tokenization technologies, making it easy for customers to safely store payment details for quick one-tap checkout.

Gain insight into customer behavior
Gain insight into customer behavior

Detailed reporting and analytics gives you visibility on customers interactions and transactions, helping you make data-driven decisions for enhanced customer satisfaction and conversion

Get Help When You Need It
Get Help When You Need It

Clickatell delivers more than just enterprise software. Dedicated account management and round-the-clock technical support are included and real-time dashboards allow for complete visibility into your transactions.

See Transact in action

The Transact package enables full commerce experiences, from initial promotion and purchase, to shipping and customer service. Click below to see what it looks like in the world's most popular messaging apps.

Create even richer shopping experiences with WhatsApp Commerce features

Incorporate WhatsApp’s unique commerce-related features and components, to build a rich message-based shopping experience, without any coding required.

Ready to see more? Schedule a demo today with a Clickatell expert

Everything you need to deliver full commerce experiences in mobile messaging

The Transact package provides the full commerce capabilities of the Clickatell Platform and includes everything offered in Connect and Interact as well as the features required for businesses to offer innovative, digital commerce experiences with rich payment acceptance functionality.

Transact includes:

Channel Access and Management

Channel Access and Management

Multi-Number Procurement and Management

Multi-Number Procurement and Management

Message Queuing and Routing

Message Queuing and Routing

Campaign Messaging

Campaign Messaging

Reporting and Analytics

Reporting and Analytics

Account Management

Account Management

Business Support (Support Upgrade Available)

Business Support (Support Upgrade Available)

99.98% Uptime and Incident Management

99.98% Uptime and Incident Management

Automated Messaging

Automated Messaging

Live Agent Messaging

Live Agent Messaging

API Orchestrator

API Orchestrator

Customer Authentication

Customer Authentication

Message Encryption

Message Encryption

CRM Integrations

CRM Integrations

Multi-Number Procurement and Management

Multi-Number Procurement and Management

Reconciliation

Reconciliation

Chat Wallet

Chat Wallet

API Orchestrator

API Orchestrator

Refunds

Refunds

Fulfilment and Delivery Management

Fulfilment and Delivery Management