EDUCATION

A+ customer experience

Build engaging connections, without an app, through SMS and chat, one student at a time.

A+ customer experience

Graduate to top-tier communication​ ​

A messaging solution enables proactive engagement with your student body, anytime, anywhere. Leverage SMS and chat to create a convenient and seamless experience for students, keeping them informed and connected on the messaging channels they’re already using everyday. 

INFO AND SERVICES
Real-time communication

Use a chatbot to automate certain student interactions, by providing access to a list of useful information and services when they text a number, scan a QR code, or click a button on your website. Start engaging conversations on trusted channels without an app.​

Real-time communication
ADMISSIONS
Make their first experience great

When it comes to education, every inquiry is always an important one. Whether it’s students or parents, nurture them along the admissions path by leveraging a chatbot to answer commonly asked questions. Seamlessly switch to a live agent in the same thread when human interaction is needed. 

Make their first experience great
SCHEDULES
School is now in session

Help students stay on course with schedule reminders for registration, class times, due dates, and more. Proactive, personalized notifications help keep students on-point with their studies and engaged in the rhythm of campus life.​

School is now in session
ALERTS
Your student hotline

Utilize the power of real-time messaging to help students stay well-informed on all campus news including safety alerts, canceled classes, inclement weather, and other events that occur at short notice. 

Your student hotline
LIVE EVENTS
Promote school spirit

Texting can be extremely effective for promoting school events and entertainment, such as games, live music, and initiatives run by student organizations. Send reminders, updates, and even enable ticket purchases, all within the same message thread.

Promote school spirit

Why are schools adding SMS and chat to their omnichannel strategy?

Engaging communications

Your students don’t read their emails, and they don’t want to speak to you on the phone. Communicate with them through personalized messaging interactions, at appropriate times in their student journey, and watch your engagement and loyalty levels soar.

Save time with automation

Put your simple, repetitive processes on autopilot without compromising superior customer service. Make customer interactions go further with proactive communications and automation.​​

Convenience is key

Being available to students and parents at registration and admission time to address inquiries and respond to issues increases engagement and improves the experience.

Boost engagement and help students achieve with great CX today. Get in touch to find out more

LATEST CONTENT

More to explore

See how to best approach this powerful medium for engaging and transacting with mobile-first customers.