The results are in: consumers want messaging and chat for travel.
For our latest report, we surveyed consumers of all ages to discover how they prefer to interact with their favorite travel brands, including airlines, hotels, and car rental companies.
See some of the data highlights in the infographic below, or download the full report to see all that we learned about how consumers want to engage with travel companies.
SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.