Start and strengthen customer conversations, using SMS long numbers
Send and receive replies for two-way communications.
Build trust in your business.
Reach more customers cost-effectively.
Meaningful customer engagement
Build customer loyalty with Individual, responsive conversations over time.
Cost-effective
Reach more people at lower cost—even internationally.
Trusted communications channel
Build customer loyalty with Individual, responsive conversations over time.
Fast setup time
Start sending messages in a few simple steps.
With a long number, you can connect 1:1 with customers in many ways
Appointment reminders and confirmations
Save time and money by confirming, canceling, and rescheduling customer appointments—all by SMS.
Banking alerts
Verify transactions and build customer confidence in your financial services brand.
Contests
Gather leads by inviting customers and prospects to enter contests by simply sending an SMS.
Streamline CRM
Personalize customer interactions to bolster brand relationships—and it’s a breeze to integrate SMS campaigns with your CRM solutions.
Polling
Gather votes to gauge customer loyalty and preferences.
Customer opt-ins
Let customers choose whether to continue accepting messages with a simple response sent to your SMS long code.
Customer feedback
Ask customers to rate products or services by simply scoring them or replying with a YES or NO.
Lead generation
Deliver quotes for products like insurance and loans through fast and easy SMS exchanges.
Order tracking and delivery confirmations
Keep customers up to date on order status and deliveries.
Do you need SMS long numbers or SMS short codes?
A SMS long number—a 10-digit phone number with an area code—is best for individual, personalized communications with customers that will continue over time. SMS long numbers offer a consistent way to reach your business via phone and SMS, so customers become comfortable with communicating via a familiar number.
Why use long numbers?
Build meaningful customer relationships.
Set up in less time than short codes.
Enables personalized 1:1 communications.
Secure your number today.
