Offer convenient, secure payment experiences delivered with a simple message. Chat 2 Pay securely orchestrates between the business, consumer, and payment provider, to enable innovative, payment acceptance in chat channels, right out the box
with a new way for your customers to shop on a channel they know and love.
while increasing sales with payment acceptance on trusted channels.
as part of an effective omnichannel communication strategy.
A payment request is triggered and is sent to the customer as a link in a message.
The customer receives the link and clicks on it, directing them to a secure checkout page.
The customer fills in their details and checks out, receiving confirmation of their order and the receipt.
The customer can save their card details, they can check out with a simple reply in future.
Your business can implement Chat 2 Pay in different ways, depending on the source of the payment request.
Build automated payment experiences into your customer service and support bot on SMS and WhatsApp, using the new Chat 2 Pay node in our powerful workflow builder.
Enable your customer support or service agents to send the payment request while messaging with your customers in real-time on our messaging helpdesk.
Our integration to the Salesforce OMS allows customers pay for orders placed with a live customer support agent, without the hassle of having to read card details out loud.
Accept payments worldwide
Payment methods customers prefer
Integrated fraud and security services
PCI DSS payment environment
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See how to best approach this powerful medium for engaging and transacting with mobile-first customers.
