All Chat 2 Pay clients have access to a usage report from Clickatell and a transactional report from your payment provider.

You can view and download the Clickatell Report from the Analytics and Reports section in the Clickatell Portal.

For more information, see our user guide.

In addition to the online dashboards, you can also retrieve raw data from a secure server, enabling you to analyze and apply your own insights in your environment and keep the history in your data lakes.

The raw data is supplied as standardized, templated sets of data elements referred to as "data templates". Data Templates are generic datasets created for each application and normalized for clients' easy consumption. You can download these sets of raw data (CSV files) from a Clickatell-hosted cloud SFTP server.

The weekly Data Sharing service is included as standard in all packages. You can upgrade to a higher frequency delivery at an additional cost. The table below describes the options available.

For more information, see our user guide.