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How do I receive payments when using Chat 2 Pay?

Chat 2 Pay does not handle the flow of funds. You as the merchant have a direct relationship with the payment gateway and your bank (the merchant bank). The flow of funds is between these two parties.

If the transaction fails, Chat 2 Pay exposes a Reversal API that can be executed once a transaction is unsuccessful.

If a payment is in the REVIEW state, Chat 2 Pay will request a payment status confirmation from the payment gateway. This status update will then be used to auto-reverse the transaction if applicable.

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