Help Center

Can I cancel the payment request sent from Chat Flow?

No. Once the link is presented to the end-user, the flow-builder or the Chat Flow application cannot cancel or 'call back' the payment link. If the end-user doesn't click the link within 5 minutes or doesn't complete their payment within 15 minutes, the payment link will expire. Once the link has expired, it cannot be reactivated and a new link must be sent to the end-user.

Also see:

Other resources

Contact support

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Contact support

Developer docs

Developer docs

Access the latest technical information regarding Clickatell’s channels, products and APIs.

Access developer docs