BROADCAST MESSENGER
Amplify your marketing impact
Connect with your audience at scale with a bulk messaging solution designed to power better customer communication in WhatsApp and SMS.
Broadcast Messenger
Conversational marketing on the world's most popular messaging channels
With WhatsApp's two billion+ users worldwide and average open rate of 98% and the global reach of SMS, these are must-have channels in your conversational marketing mix. Clickatell's Broadcast Messenger will quickly get you ramped up and running to start driving value from these channels.
Simplify your marketing
Create, manage, and send marketing campaigns and newsletters, at scale, from a simple web interface. Personalize the content of each message, add rich media such as videos, images and locations, and schedule your campaigns, ensuring your messages reach the right audience at the right time.
Expand your reach
Leverage WhatsApp, the world's most popular messaging platform, and the global reach of SMS to amplify your brand's voice. With just a few clicks, broadcast promotional messages, exclusive content, discount codes, event invitations, or customer satisfaction surveys directly to your customers' preferred communication channels.
Optimize your results
Stay ahead of the competition with quick campaign creation and robust analytics. In a competitive market, speed and efficiency are key. Broadcast Messenger provides insightful evaluation of results for continuous iteration, enabling agile marketing and optimized results.
Why add mobile messaging to your marketing mix?
Build trust and brand awareness
Connect with customers on platforms they use daily to build brand awareness and trust. Use approved templates to ensure your messages don’t just reach your audience but also resonate with them.
Enhance agility and optimize results
In the race to capture consumer attention, speed and efficiency are key. Stay one step ahead of competitors with faster time to market and data insights that enable quick campaign creation, testing, sending and analysis.
Boost marketing efficiency
Broadcast Messenger allows you to manage auto-responses and customer opt-outs effectively, integrating seamlessly with Clickatell's other applications to deliver conversational customer replies*.
* Requires the Interact package.
Key features and functions
Campaigns
Create, schedule, and send WhatsApp and SMS messaging campaigns.
Templates
Use approved WhatsApp templates already set up in your account.
Contacts
Upload recipient details in bulk via the web front-end or SFTP.
Engagement
Receive and view customer responses.
Automations
Create and manage auto-responses.
Preferences
Manage customer opt-outs.
