{"componentChunkName":"component---src-templates-help-center-js","path":"/help-center/whatsapp/message-templates/create-whatsapp-message-template-approval/","result":{"data":{"allDatoCmsTemplateHelpCenter":{"nodes":[{"id":"DatoCmsTemplateHelpCenter-62305853","slug":"create-whatsapp-message-template-approval","question":"How do I create a WhatsApp message template for approval?","publishDate":"2019-04-10","seo":{"description":"Find out how, once your business is verified by WhatsApp, you can get started with the registration and approval of Template Messages.","title":"How do I create a WhatsApp message template for approval?","twitterCard":null,"image":null},"indexable":true,"keywords":"","showTableOfContents":null,"body":{"blocks":[{"id":"Jo0x67qpRiOlZ2NboGD2WA","alt":"","model":{"apiKey":"image"},"image":null},{"id":"NBg8hw72RFGH7EC9PaFZPQ","alt":"","model":{"apiKey":"image"},"image":null}],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"A "},{"url":"https://www.clickatell.com/help-center/whatsapp/message-templates/whatsapp-template-messages/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"WhatsApp message template"}]},{"type":"span","value":" is a special type of message required for any business-initiated or re-engagement conversations via the WhatsApp channel."}]},{"type":"paragraph","children":[{"type":"span","value":"As a registered WhatsApp Business Solution Provider (BSP), Clickatell makes it easy for you to "},{"url":"https://guides.clickatell.com/whatsapp-channel/channel-capabilities/whatsapp-message-templates/add-message-templates","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"submit and manage"}]},{"type":"span","value":" your message templates. "}]},{"type":"paragraph","children":[{"type":"span","value":"Log in to your Clickatell Portal and go to the WhatsApp account you want to create a new message template for. The actual creation of the template takes place in"},{"type":"span","marks":["emphasis"],"value":" Facebook Business Manager "},{"type":"span","value":"("},{"url":"https://vimeo.com/873266553/e5f586be5a?share=copy","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"see here"}]},{"type":"span","value":") and you can view your templates and the "},{"url":"https://guides.clickatell.com/whatsapp-channel/channel-capabilities/whatsapp-message-templates/send-message-templates#template-statuses","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"status"}]},{"type":"span","value":" of each from within the Clickatell Portal.  "}]},{"type":"paragraph","children":[{"type":"span","value":"Once your template is approved by WhatsApp, you can start "},{"url":"https://www.clickatell.com/help-center/whatsapp/message-templates/how-do-i-send-a-whatsapp-message-template/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"sending"}]},{"type":"span","value":"! "}]},{"item":"Jo0x67qpRiOlZ2NboGD2WA","type":"block"},{"type":"paragraph","children":[{"type":"span","marks":["emphasis","strong"],"value":"Note: Clickatell has no direct say in whether your message template is approved by Meta or not, however, "},{"url":"https://guides.clickatell.com/whatsapp-channel/channel-capabilities/whatsapp-message-templates/message-templates-best-practices-and-examples","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","marks":["emphasis","strong"],"value":"here"}]},{"type":"span","marks":["emphasis","strong"],"value":" are some tips and best practices to help improve your chances."}]},{"type":"paragraph","children":[{"type":"span","marks":["emphasis","strong"],"value":"Message template rejected? "},{"url":"https://www.clickatell.com/help-center/whatsapp/message-templates/why-was-my-message-template-rejected/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","marks":["emphasis","strong"],"value":"Read here"}]},{"type":"span","marks":["emphasis","strong"],"value":" to learn more about possible reasons why."},{"type":"span","marks":["strong"],"value":" "}]},{"item":"NBg8hw72RFGH7EC9PaFZPQ","type":"block"},{"type":"paragraph","children":[{"type":"span","value":""}]},{"type":"paragraph","children":[{"type":"span","value":"When using "},{"type":"span","marks":["strong"],"value":"variables"},{"type":"span","value":" when creating your templates, ensure that you use number-type variables, e.g., "},{"type":"span","marks":["strong"],"value":"{{1}}, {{2}}, "},{"type":"span","value":"... Clickatell does "},{"type":"span","marks":["strong"],"value":"not "},{"type":"span","value":"currently support name-type variables."}]},{"type":"paragraph","children":[{"type":"span","value":"To see which "},{"type":"span","marks":["strong"],"value":"languages "},{"type":"span","value":"Clickatell supports, "},{"url":"https://www.clickatell.com/help-center/whatsapp/message-templates/what-languages-do-clickatell-support-for-whatsapp-message-templates/","type":"link","children":[{"type":"span","value":"see this FAQ"}]},{"type":"span","value":"."}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62305851","name":" WhatsApp"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-IhPAxfKbSrmGycti9MZMwg","name":"Message Templates"}}]},"datoCmsSectionContainer":{"id":"DatoCmsSectionContainer-144562614","sectionId":"","model":{"apiKey":"section_container"},"background":"Light","eyebrow":"","heading":"Other resources","headingSize":"","boxShadow":false,"carrousel":false,"newDesign":true,"floatAbove":false,"floatBelow":false,"noPaddingBottom":false,"noPaddingTop":false,"alignment":"Left","multiColumnRightArranged":false,"imageFeatured":null,"bottomNote":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}},"links":[]},"sectionBody":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}}},"callToAction":[],"components":[{"id":"DatoCmsComponentMultiColumnContent-144562611","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Contact support","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672871859-headphones.svg","title":null,"width":52,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Contact our support team and one of our agents will be in touch with you to answer any questions you have."}]},{"type":"paragraph","children":[{"item":"144637110","type":"inlineItem"}]}]}},"links":[{"id":"144637110","url":"https://www.clickatell.com/contact-support/","label":"Contact support","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"},{"id":"DatoCmsComponentMultiColumnContent-144562613","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Developer docs","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672853520-file-text.svg","title":null,"width":53,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Access the latest technical information regarding Clickatell’s channels, products and APIs."}]},{"type":"paragraph","children":[{"item":"144637112","type":"inlineItem"}]}]}},"links":[{"id":"144637112","url":"https://docs.clickatell.com/?_ga=2.136757113.855261245.1672360526-405927990.1666392007","label":"Access developer docs","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"}]}},"pageContext":{"id":"DatoCmsTemplateHelpCenter-62305853"}},"staticQueryHashes":["2487134786","3628220687","4115230100","63159454","923967544"],"slicesMap":{}}