{"componentChunkName":"component---src-templates-help-center-topic-js","path":"/help-center/data-reporting/","result":{"data":{"allDatoCmsTemplateHelpCenter":{"nodes":[{"id":"DatoCmsTemplateHelpCenter-62325624","slug":"export-data","question":"Can I export data from the dashboards and reports?","faqTopic":{"id":"DatoCmsTaxonomyTopic-62324970","name":"Data & Reporting","icon":{"url":"https://www.datocms-assets.com/54467/1656613508-pie-chart.svg","gatsbyImageData":null}},"faqSubtopic":null,"body":{"blocks":[{"id":"168919308","model":{"apiKey":"image"}},{"id":"UBE8pcC6R4yunJMNfZ-JyA","model":{"apiKey":"image"}}],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"The"},{"url":"https://clickatell.gitbook.io/chat-commerce-platform/navigation-and-access/reporting-and-analytics","meta":[{"id":"rel","value":"noopener noreferrer"},{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","marks":["emphasis"],"value":" Analytics & Reports"}]},{"type":"span","value":" tab in your portal provides a graphical overview of your account activities. "}]},{"type":"paragraph","children":[{"type":"span","value":"To generate a report of the data on your screen, simply click the "},{"type":"span","marks":["emphasis"],"value":"Download Report"},{"type":"span","value":" button in the top right of your screen. If any filters are applied, only the filtered data will be included in the report."}]},{"type":"paragraph","children":[{"type":"span","value":"Once your report is ready for download, you will be notified in the Notification center (the \"bell\" icon in the top toolbar). 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","faqTopic":{"id":"DatoCmsTaxonomyTopic-62324970","name":"Data & Reporting","icon":{"url":"https://www.datocms-assets.com/54467/1656613508-pie-chart.svg","gatsbyImageData":null}},"faqSubtopic":null,"body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Yes, you can upgrade the service to receive data daily, 4-hourly, or hourly.  "}]},{"type":"paragraph","children":[{"type":"span","value":"The "},{"type":"span","marks":["strong"],"value":"weekly "},{"type":"span","value":"Data Sharing service is included as standard in all packages and all upgrades come at an additional cost. 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