{"componentChunkName":"component---src-templates-help-center-js","path":"/help-center/chat-flow/integrate-workflows-with-back-end-system/","result":{"data":{"allDatoCmsTemplateHelpCenter":{"nodes":[{"id":"DatoCmsTemplateHelpCenter-62305894","slug":"integrate-workflows-with-back-end-system/","question":"Can I integrate Chat Flow workflows with my back-end system?","publishDate":"2021-04-06","seo":{"description":"Find out how you can integrate your Chat Flow workflows with your back-end system.","title":"Can I integrate Chat Flow workflows with my back-end system?","twitterCard":null,"image":null},"indexable":true,"keywords":"","showTableOfContents":null,"body":{"blocks":[{"id":"YJMnSC2FS0CPqslKKeVQgA","alt":"","model":{"apiKey":"image"},"image":null}],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Yes, you can go beyond chat and provide app-like functionality through API integration with your business systems, adding value to your customers through deep, personalized engagements."}]},{"type":"paragraph","children":[{"type":"span","value":"To utilize APIs within Chat Flow, you must first add them in the "},{"url":"https://guides.clickatell.com/flow/configuration/api-integration","meta":[{"id":"rel","value":"noopener"},{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"API configuration section"}]},{"type":"span","value":" in Chat Flow. Once you've added an API endpoint in the integration section, it can be utilized across multiple flows."}]},{"type":"paragraph","children":[{"type":"span","value":"The "},{"url":"https://guides.clickatell.com/flow/action-nodes/action-nodes-api-integration","meta":[{"id":"rel","value":"noopener"},{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"API Integration action node"}]},{"type":"span","value":" allows you to call an external API using HTTP. The API can be from a 3rd party organization or from within your own organization. An API Integration node can invoke an "},{"type":"span","marks":["strong"],"value":"HTTP GET, POST, PUT, or DELETE"},{"type":"span","value":" with headers, query parameters, and (in the case of POST) a request body."}]},{"type":"paragraph","children":[{"type":"span","value":"During onboarding, Clickatell will assist you in setting up the API integrations you require for your specific use case."}]},{"item":"YJMnSC2FS0CPqslKKeVQgA","type":"block"},{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Also see:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/chat-flow/what-is-flow/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"What is Chat Flow?"}]}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/chat-flow/what-channels-are-supported-on-flow/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"What channels are supported on Chat Flow?"}]}]}]}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62303788","name":"Chat Flow"},"faqSubtopic":null}]},"datoCmsSectionContainer":{"id":"DatoCmsSectionContainer-144562614","sectionId":"","model":{"apiKey":"section_container"},"background":"Light","eyebrow":"","heading":"Other resources","headingSize":"","boxShadow":false,"carrousel":false,"newDesign":true,"floatAbove":false,"floatBelow":false,"noPaddingBottom":false,"noPaddingTop":false,"alignment":"Left","multiColumnRightArranged":false,"imageFeatured":null,"bottomNote":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}},"links":[]},"sectionBody":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}}},"callToAction":[],"components":[{"id":"DatoCmsComponentMultiColumnContent-144562611","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Contact support","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672871859-headphones.svg","title":null,"width":52,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Contact our support team and one of our agents will be in touch with you to answer any questions you have."}]},{"type":"paragraph","children":[{"item":"144637110","type":"inlineItem"}]}]}},"links":[{"id":"144637110","url":"https://www.clickatell.com/contact-support/","label":"Contact support","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"},{"id":"DatoCmsComponentMultiColumnContent-144562613","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Developer docs","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672853520-file-text.svg","title":null,"width":53,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Access the latest technical information regarding Clickatell’s channels, products and APIs."}]},{"type":"paragraph","children":[{"item":"144637112","type":"inlineItem"}]}]}},"links":[{"id":"144637112","url":"https://docs.clickatell.com/?_ga=2.136757113.855261245.1672360526-405927990.1666392007","label":"Access developer docs","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"}]}},"pageContext":{"id":"DatoCmsTemplateHelpCenter-62305894"}},"staticQueryHashes":["2487134786","3628220687","4115230100","63159454","923967544"],"slicesMap":{}}