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The "},{"type":"span","marks":["emphasis"],"value":"External Link node"},{"type":"span","value":" allows you to call an external web URL and in turn, allows the URL to return a single variable result. Your end-user is directed to an external web page from within a Chat Flow conversation and then returns to the Chat Flow conversation with optional additional data gathered from the external web page. Examples include directing your users to visit a website to read terms and conditions or complete a survey on their experience."}]},{"type":"paragraph","children":[{"type":"span","value":"The "},{"type":"span","marks":["emphasis"],"value":"External Link node"},{"type":"span","value":" typically provides your end-user with the required information and URL (hyperlink) to the website they must visit. Remember to include instructions to your end-user so they understand what you expect from them when clicking out to the website provided."}]},{"type":"paragraph","children":[{"type":"span","value":"For more detailed instructions on how to set up this node type, refer to the "},{"url":"https://guides.clickatell.com/flow/user-facing-nodes/display-nodes/menu-nodes-external-link","meta":[{"id":"rel","value":"noopener"},{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Chat Flow User Guide"}]},{"type":"span","value":"."}]},{"type":"paragraph","children":[{"type":"span","value":" "}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62303788","name":"Chat Flow"},"faqSubtopic":null}]},"datoCmsSectionContainer":{"id":"DatoCmsSectionContainer-144562614","sectionId":"","model":{"apiKey":"section_container"},"background":"Light","eyebrow":"","heading":"Other resources","headingSize":"","boxShadow":false,"carrousel":false,"newDesign":true,"floatAbove":false,"floatBelow":false,"noPaddingBottom":false,"noPaddingTop":false,"alignment":"Left","multiColumnRightArranged":false,"imageFeatured":null,"bottomNote":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}},"links":[]},"sectionBody":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}}},"callToAction":[],"components":[{"id":"DatoCmsComponentMultiColumnContent-144562611","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Contact support","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672871859-headphones.svg","title":null,"width":52,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Contact our support team and one of our agents will be in touch with you to answer any questions you have."}]},{"type":"paragraph","children":[{"item":"144637110","type":"inlineItem"}]}]}},"links":[{"id":"144637110","url":"https://www.clickatell.com/contact-support/","label":"Contact support","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"},{"id":"DatoCmsComponentMultiColumnContent-144562613","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Developer docs","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672853520-file-text.svg","title":null,"width":53,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Access the latest technical information regarding Clickatell’s channels, products and APIs."}]},{"type":"paragraph","children":[{"item":"144637112","type":"inlineItem"}]}]}},"links":[{"id":"144637112","url":"https://docs.clickatell.com/?_ga=2.136757113.855261245.1672360526-405927990.1666392007","label":"Access developer docs","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"}]}},"pageContext":{"id":"DatoCmsTemplateHelpCenter-62305897"}},"staticQueryHashes":["2487134786","3628220687","4115230100","63159454","923967544"],"slicesMap":{}}