{"componentChunkName":"component---src-templates-help-center-subtopic-js","path":"/help-center/chat-2-pay/chat-2-pay-in-chat-flow/","result":{"data":{"allDatoCmsTemplateHelpCenter":{"nodes":[{"id":"DatoCmsTemplateHelpCenter-120873754","slug":"cancel-payment-request-sent-from-chat-flow","indexable":true,"question":"Can I cancel the payment request sent from Chat Flow?","body":{"blocks":[{"id":"J1wYwZLyRQW7KAUqZfzqwQ","model":{"apiKey":"image"}}],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"No. Once the link is presented to the end-user, the flow-builder or the Chat Flow application cannot cancel or 'call back' the payment link. If the end-user doesn't click the link within 5 minutes or doesn't complete their payment within 15 minutes, the payment link will expire. Once the link has expired, it cannot be reactivated and a new link must be sent to the end-user."}]},{"item":"J1wYwZLyRQW7KAUqZfzqwQ","type":"block"},{"type":"paragraph","children":[{"type":"span","value":""}]},{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Also see:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/chat-2-pay/chat-2-pay-in-chat-flow/enable-chat-2-pay-on-chat-flow/","type":"link","children":[{"type":"span","value":"How do I enable Chat 2 Pay on Chat Flow?"}]}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/chat-2-pay/chat-2-pay-in-chat-flow/remove-chat-2-pay-from-workflow/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Can I remove Chat 2 Pay from my workflow?"}]}]}]}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62246959","name":"Chat 2 Pay"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120747089","name":"Chat 2 Pay in Chat Flow","seo":null}},{"id":"DatoCmsTemplateHelpCenter-120907432","slug":"remove-chat-2-pay-from-workflow","indexable":true,"question":"Can I remove Chat 2 Pay from my workflow?","body":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"To stop using Chat 2 Pay in Chat Flow:"}]},{"type":"list","style":"numbered","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Remove the "},{"url":"https://guides.clickatell.com/flow/user-facing-nodes/commerce/chat-2-pay","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Chat 2 Pay node"}]},{"type":"span","value":" from the specific workflow where you no longer want to use it. Simply select the node and click the bin icon in the top right. Remember to rebuild the portion of the workflow where you've removed the Chat 2 Pay node, otherwise, when the end-user reaches this point with no next step configured, the flow will just end unexpectedly and the end-user will receive an error message."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Depending on the scenario, you can de-link the WhatsApp number from the particular flow completely. In Chat Flow, navigate to the Routing section and "},{"url":"https://guides.clickatell.com/flow/configuration/to-manage-a-route#whatsapp-routing","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"remove the relevant route"}]},{"type":"span","value":". Remember that by doing this the end-users will receive no response if they attempt to contact your business on that number if the number is not linked to another workflow. "}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"You can also disable Chat Flow from your "},{"url":"https://guides.clickatell.com/chat-2-pay-user-guide/configure-chat-2-pay/configure-chat-2-pay","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Chat 2 Pay configuration"}]},{"type":"span","value":" in the Clickatell Portal. Note that this will remove Chat 2 Pay from Chat Flow completely, and you won't be able to use it in any of your workflows in Chat Flow. "}]}]}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62246959","name":"Chat 2 Pay"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120747089","name":"Chat 2 Pay in Chat Flow","seo":null}},{"id":"DatoCmsTemplateHelpCenter-120747787","slug":"enable-chat-2-pay-on-chat-flow","indexable":true,"question":"How do I enable Chat 2 Pay on Chat Flow?","body":{"blocks":[{"id":"120747785","model":{"apiKey":"image"}},{"id":"KfBdJmcZQICxXnVwlRbp7A","model":{"apiKey":"image"}},{"id":"YuI_kU_TSoGD2bSCSMJq1Q","model":{"apiKey":"image"}}],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Although you get access to the Chat 2 Pay functionality by default if you are on the "},{"url":"https://www.clickatell.com/transact/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Transact "}]},{"type":"span","value":"package, you must first "},{"url":"https://guides.clickatell.com/chat-2-pay-user-guide/configure-chat-2-pay/configure-chat-2-pay","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"configure"}]},{"type":"span","value":" Chat 2 Pay in your Clickatell Portal. Once Chat 2 Pay is correctly configured (i.e., the status is \"Complete\"), you can link it to your Chat Flow application."}]},{"item":"120747785","type":"block"},{"item":"KfBdJmcZQICxXnVwlRbp7A","type":"block"},{"type":"paragraph","children":[{"type":"span","value":""}]},{"type":"paragraph","children":[{"type":"span","value":"Your flow-builders can now use the "},{"url":"https://guides.clickatell.com/flow/user-facing-nodes/commerce/chat-2-pay","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Chat 2 Pay node"}]},{"type":"span","value":" in Chat Flow when building out their flows. "}]},{"type":"paragraph","children":[{"type":"span","value":"You only need to configure your Chat 2 Pay settings on the Clickatell Portal once - the same configuration is used for all Chat 2 Pay nodes used in Chat Flow. You can use a Chat 2 Pay node in multiple workflows to trigger a payment link to your end-users. Each payment link generated is unique and will link back to that particular payment for that flow."}]},{"item":"YuI_kU_TSoGD2bSCSMJq1Q","type":"block"},{"type":"paragraph","children":[{"type":"span","value":""}]},{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Also see:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/chat-2-pay/chat-2-pay-in-chat-flow/remove-chat-2-pay-from-workflow/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Can I remove Chat 2 Pay from my workflow?"}]}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/chat-2-pay/chat-2-pay-in-chat-flow/cancel-payment-request-sent-from-chat-flow/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"Can I cancel the payment request sent from Chat Flow?"}]}]}]}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62246959","name":"Chat 2 Pay"},"faqSubtopic":{"id":"DatoCmsTaxonomyTopic-120747089","name":"Chat 2 Pay in Chat Flow","seo":null}}],"totalCount":3},"datoCmsSectionContainer":{"id":"DatoCmsSectionContainer-144562614","sectionId":"","model":{"apiKey":"section_container"},"background":"Light","eyebrow":"","heading":"Other resources","headingSize":"Heading 2","boxShadow":false,"carrousel":false,"newDesign":true,"floatAbove":false,"floatBelow":false,"noPaddingBottom":false,"noPaddingTop":false,"alignment":"Left","multiColumnRightArranged":false,"imageFeatured":null,"bottomNote":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}},"links":[]},"sectionBody":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}}},"callToAction":[],"components":[{"id":"DatoCmsComponentMultiColumnContent-144562611","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Contact support","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672871859-headphones.svg","title":null,"width":52,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Contact our support team and one of our agents will be in touch with you to answer any questions you have."}]},{"type":"paragraph","children":[{"item":"144637110","type":"inlineItem"}]}]}},"links":[{"id":"144637110","url":"https://www.clickatell.com/contact-support/","label":"Contact support","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"},{"id":"DatoCmsComponentMultiColumnContent-144562613","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Developer docs","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672853520-file-text.svg","title":null,"width":53,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Access the latest technical information regarding Clickatell’s channels, products and APIs."}]},{"type":"paragraph","children":[{"item":"144637112","type":"inlineItem"}]}]}},"links":[{"id":"144637112","url":"https://docs.clickatell.com","label":"Access developer docs","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"}]}},"pageContext":{"id":"DatoCmsTemplateHelpCenter-120907432","subtopicId":"DatoCmsTaxonomyTopic-120747089"}},"staticQueryHashes":["2487134786","3628220687","4115230100","63159454","923967544"],"slicesMap":{}}