{"componentChunkName":"component---src-templates-help-center-js","path":"/help-center/broadcast-messenger-whatsapp-sms/what-is-broadcast-messenger/","result":{"data":{"allDatoCmsTemplateHelpCenter":{"nodes":[{"id":"DatoCmsTemplateHelpCenter-AlY4ZcAIQE6YO41IUN8rFQ","slug":"what-is-broadcast-messenger","question":"01. What is Broadcast Messenger?","publishDate":null,"seo":{"description":"Broadcast Messenger is a web-based tool that lets you create, send, and manage custom WhatsApp and SMS campaigns with no coding or developer support required. 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It does not require any integration or implementation and is provisioned via the Clickatell Portal."}]},{"type":"paragraph","children":[{"type":"span","value":"Broadcast Messenger is available on all platform packages and self-serve SMS clients."}]},{"type":"paragraph","children":[{"type":"span","value":"With this tool, you can:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Create, schedule, and send WhatsApp and SMS messaging campaigns."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Make use of the approved WhatsApp templates in your account."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Upload recipient details in bulk via the web front-end or Secure File Transfer Protocol (SFTP)."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Receive and view customer responses."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Create and manage auto-responses."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Manage customer opt-outs."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"View summary data of how campaigns are performing."}]}]}]},{"item":"Jqy3y2Y4RCWIAU3_5tcGzw","type":"block"},{"type":"paragraph","children":[{"type":"span","value":""}]},{"type":"paragraph","children":[{"type":"span","marks":["strong"],"value":"Also see:"}]},{"type":"list","style":"bulleted","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/broadcast-messenger-whatsapp-sms/add-broadcast-messenger-to-account/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"How do I add Broadcast Messenger to my account?"}]}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/broadcast-messenger-whatsapp-sms/messaging-channels-broadcast-messenger/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"What messaging channels does Broadcast Messenger support?"}]}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"url":"https://www.clickatell.com/help-center/broadcast-messenger-whatsapp-sms/costs-involved-broadcast-messenger/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","value":"What costs are involved in using Broadcast Messenger?"}]}]}]}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-T_oR4QLYRlW-41VVdN5Dzg","name":"Broadcast Messenger (WhatsApp & 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