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If you are on one of our paid packages, please reach out to your account manager or our "},{"url":"https://www.clickatell.com/contact-support/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","marks":["emphasis","strong"],"value":"Support Team"}]},{"type":"span","marks":["emphasis","strong"],"value":"."}]},{"type":"paragraph","children":[{"type":"span","value":"To make a payment, ensure that your billing details have been added on the "},{"type":"span","marks":["emphasis"],"value":"Billing and Payments"},{"type":"span","value":" page which is accessible via the profile icon drop-down in your portal. Next, add a payment method in the "},{"type":"span","marks":["emphasis"],"value":"Payment Methods"},{"type":"span","value":" tab."}]},{"type":"paragraph","children":[{"type":"span","value":"To top up your account balance, navigate to the Top Up tab under "},{"type":"span","marks":["emphasis"],"value":"Billing and Payments"},{"type":"span","value":", or click the "},{"type":"span","marks":["emphasis"],"value":"Top Up Balance"},{"type":"span","value":" button in the profile icon drop-down. You can also set up auto top-up to ensure your balance remains positive."}]},{"type":"paragraph","children":[{"type":"span","value":"To manage and pay for a subscription such as a two-way number, navigate to "},{"type":"span","marks":["emphasis"],"value":"My Purchases"},{"type":"span","value":" from the profile icon drop-down."}]},{"type":"paragraph","children":[{"type":"span","value":" "}]}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-62324995","name":"Billing and Payments"},"faqSubtopic":null}]},"datoCmsSectionContainer":{"id":"DatoCmsSectionContainer-144562614","sectionId":"","model":{"apiKey":"section_container"},"background":"Light","eyebrow":"","heading":"Other resources","headingSize":"","boxShadow":false,"carrousel":false,"newDesign":true,"floatAbove":false,"floatBelow":false,"noPaddingBottom":false,"noPaddingTop":false,"alignment":"Left","multiColumnRightArranged":false,"imageFeatured":null,"bottomNote":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}},"links":[]},"sectionBody":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}}},"callToAction":[],"components":[{"id":"DatoCmsComponentMultiColumnContent-144562611","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Contact support","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672871859-headphones.svg","title":null,"width":52,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Contact our support team and one of our agents will be in touch with you to answer any questions you have."}]},{"type":"paragraph","children":[{"item":"144637110","type":"inlineItem"}]}]}},"links":[{"id":"144637110","url":"https://www.clickatell.com/contact-support/","label":"Contact support","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"},{"id":"DatoCmsComponentMultiColumnContent-144562613","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Developer docs","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672853520-file-text.svg","title":null,"width":53,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Access the latest technical information regarding Clickatell’s channels, products and APIs."}]},{"type":"paragraph","children":[{"item":"144637112","type":"inlineItem"}]}]}},"links":[{"id":"144637112","url":"https://docs.clickatell.com/?_ga=2.136757113.855261245.1672360526-405927990.1666392007","label":"Access developer docs","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"}]}},"pageContext":{"id":"DatoCmsTemplateHelpCenter-62325010"}},"staticQueryHashes":["2487134786","3628220687","4115230100","63159454","923967544"],"slicesMap":{}}