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Read this FAQ for the steps to follow.","title":"Can I change my email and password? | Clickatell","twitterCard":null,"image":null},"indexable":true,"keywords":"","showTableOfContents":null,"body":{"blocks":[{"id":"167784867","alt":"","model":{"apiKey":"image"},"image":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://www.datocms-assets.com/54467/1693232509-image-12.png?auto=format&w=268","srcSet":"https://www.datocms-assets.com/54467/1693232509-image-12.png?auto=format&dpr=0.25&w=268 67w,\nhttps://www.datocms-assets.com/54467/1693232509-image-12.png?auto=format&dpr=0.5&w=268 134w,\nhttps://www.datocms-assets.com/54467/1693232509-image-12.png?auto=format&w=268 268w","sizes":"(min-width: 268px) 268px, 100vw"}},"layout":"constrained","placeholder":{"fallback":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBhYICAgXCgoVDhgZDg8WDhUNDhEWFxgdIiITFiEdHysjGh0oJiEWJDUlKC0vMjIyHSI4PTcwPCsxMi8BCgsLDg0OFhAKHC8cFiUvNTU1Ly8vLy8vLzUvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIABgAEQMBIgACEQEDEQH/xAAYAAEAAwEAAAAAAAAAAAAAAAAABAUGA//EACEQAAEEAgAHAAAAAAAAAAAAAAABAgMRBFEGExQXISJB/8QAFQEBAQAAAAAAAAAAAAAAAAAAAQL/xAAaEQEAAQUAAAAAAAAAAAAAAAAAEwEREiFB/9oADAMBAAIRAxEAPwC5zOBmo6qJOHwBE5luNvkIj3eUOr05eNbdFZ6RHRjO3+PsGj6iTYDMxJ8ksaodXK1YL+UAHDdX+gAA3q//2Q=="},"width":268,"height":373},"url":"https://www.datocms-assets.com/54467/1693232509-image-12.png?auto=format","title":null}}],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"You can change your email and password via the Clickatell Portal. You may change your email once per day and your password as often as you want."}]},{"type":"list","style":"numbered","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Log in to the portal with your existing email and password."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Select the profile icon in the top right of your screen and go to "},{"type":"span","marks":["emphasis"],"value":"Profile Settings."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Update your email address or password:"}]},{"type":"list","style":"numbered","children":[{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Email: A verification email is sent to the new email address."}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Password:"},{"type":"span","marks":["emphasis"],"value":" "},{"type":"span","value":"Confirm your current password and enter a new one. "}]}]}]}]},{"type":"listItem","children":[{"type":"paragraph","children":[{"type":"span","value":"Save your changes to update your profile details."}]}]}]},{"type":"paragraph","children":[{"type":"span","value":""}]},{"type":"paragraph","children":[{"type":"span","marks":["emphasis"],"value":"Find out how to "},{"url":"https://www.clickatell.com/help-center/account-management/forgot-password-how-reset/","meta":[{"id":"target","value":"_blank"}],"type":"link","children":[{"type":"span","marks":["emphasis"],"value":"reset your password"}]},{"type":"span","marks":["emphasis"],"value":" if you can't remember what your current password is."}]},{"item":"167784867","type":"block"}]}}},"faqTopic":{"id":"DatoCmsTaxonomyTopic-105842896","name":"Account Management"},"faqSubtopic":null}]},"datoCmsSectionContainer":{"id":"DatoCmsSectionContainer-144562614","sectionId":"","model":{"apiKey":"section_container"},"background":"Light","eyebrow":"","heading":"Other resources","headingSize":"","boxShadow":false,"carrousel":false,"newDesign":true,"floatAbove":false,"floatBelow":false,"noPaddingBottom":false,"noPaddingTop":false,"alignment":"Left","multiColumnRightArranged":false,"imageFeatured":null,"bottomNote":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}},"links":[]},"sectionBody":{"blocks":[],"links":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":""}]}]}}},"callToAction":[],"components":[{"id":"DatoCmsComponentMultiColumnContent-144562611","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Contact support","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672871859-headphones.svg","title":null,"width":52,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Contact our support team and one of our agents will be in touch with you to answer any questions you have."}]},{"type":"paragraph","children":[{"item":"144637110","type":"inlineItem"}]}]}},"links":[{"id":"144637110","url":"https://www.clickatell.com/contact-support/","label":"Contact support","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"},{"id":"DatoCmsComponentMultiColumnContent-144562613","model":{"apiKey":"component_multi_column_content"},"eyebrow":"","heading":"Developer docs","headingSize":"Heading 3","thumbnail":null,"iconSize":"medium","icon":{"gatsbyImageData":null,"url":"https://www.datocms-assets.com/54467/1672853520-file-text.svg","title":null,"width":53,"height":52},"body":{"blocks":[],"value":{"schema":"dast","document":{"type":"root","children":[{"type":"paragraph","children":[{"type":"span","value":"Access the latest technical information regarding Clickatell’s channels, products and APIs."}]},{"type":"paragraph","children":[{"item":"144637112","type":"inlineItem"}]}]}},"links":[{"id":"144637112","url":"https://docs.clickatell.com/?_ga=2.136757113.855261245.1672360526-405927990.1666392007","label":"Access developer docs","model":{"apiKey":"component_call_to_action"},"openInNewTab":false}]},"alignment":"Left","width":"Auto","variant":"standard"}]}},"pageContext":{"id":"DatoCmsTemplateHelpCenter-62325064"}},"staticQueryHashes":["2487134786","3628220687","4115230100","63159454","923967544"],"slicesMap":{}}